Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Number of Ford Performance commodities (1078)

                  commodities in range $0 - $50 (152)

                  commodities in range $51 - $100 (139)

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                  Focus-ST 2013-2018 Quaife Torque Biasing Differential Installation Kit

                  Focus-ST 2013-2018 Quaife Torque Biasing Differential Installation Kit

                  SKU: M4026FST

                  $170.00

                  Shipping: Ships by Aug 5
                  Pickup: Free at Dealer
                  Add to Cart
                  5.0L Coyote 2011-2017 Block Hardware Kit

                  5.0L Coyote 2011-2017 Block Hardware Kit

                  SKU: M6026A50A

                  $110.00

                  Shipping: Ships by Aug 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 5 Wheel TPMS with Activation Tool Kit

                  Bronco 5 Wheel TPMS with Activation Tool Kit

                  SKU: M1180BR5

                  $290.00

                  Shipping: Ships by Aug 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-1993 Off-Road Idler Bracket

                  Mustang 1979-1993 Off-Road Idler Bracket

                  SKU: M8604A50

                  $125.00

                  Shipping: Ships by Aug 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 2.3L Air/Oil Separator

                  Bronco 2021-2023 2.3L Air/Oil Separator

                  SKU: M6766B23

                  $305.00

                  Shipping: Ships by Aug 5
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING SLANT EDGE AIR CLEANER BLACK/RED

                  FORD RACING SLANT EDGE AIR CLEANER BLACK/RED

                  SKU: 302385

                  $235.00

                  Shipping: Ships by Aug 5
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2024 BRONCO SEVERE DUTY STEERING UPGRADE KIT

                  2021-2024 BRONCO SEVERE DUTY STEERING UPGRADE KIT

                  SKU: M3200WT

                  $1,340.00

                  Shipping: Ships by Aug 5
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SUPERCHARGER PARTS KIT FOR PRO POWER ONBOARD

                  F-150 SUPERCHARGER PARTS KIT FOR PRO POWER ONBOARD

                  SKU: M9066FPPOB

                  $325.00

                  Shipping: Ships by Aug 5
                  Pickup: Free at Dealer
                  Add to Cart
                  MUSTANG MACH-E RALLY BATTERY PROTECTOR

                  MUSTANG MACH-E RALLY BATTERY PROTECTOR

                  SKU: M5018BP

                  $2,995.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
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