Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Black Satin Valve Covers

                  Black Satin Valve Covers

                  SKU: M6582LE302BK

                  $235.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  7mm Exhaust Valve

                  7mm Exhaust Valve

                  SKU: M6505D3047

                  $20.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Oval Custom Billet Aluminum Spark Plug Wire Looms

                  Ford Oval Custom Billet Aluminum Spark Plug Wire Looms

                  SKU: M12297L900

                  $155.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1980 Manual Transmission Flywheel Billet Steel 164T 28.2

                  Mustang 1964-1980 Manual Transmission Flywheel Billet Steel 164T 28.2

                  SKU: M6375K302

                  $445.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1973 351 Front Sump Oil Pan Pickup Tube

                  Mustang 1964-1973 351 Front Sump Oil Pan Pickup Tube

                  SKU: M6622FT351

                  $165.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Maximum Flow 429/460 Aluminum Water Pump

                  Maximum Flow 429/460 Aluminum Water Pump

                  SKU: M8501C460

                  $440.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Chrome Exhaust Tip

                  F-150 2021-2025 Chrome Exhaust Tip

                  SKU: M5260CT1

                  $140.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
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                  390/427/428 Double Roller Timing Chain Set

                  390/427/428 Double Roller Timing Chain Set

                  SKU: M6268A390

                  $260.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
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                  7.3L GODZILLA ENGINE GASKET KIT

                  7.3L GODZILLA ENGINE GASKET KIT

                  SKU: M6003SD73

                  $225.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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