Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  5.2L RAPTOR R SUPERCHARGED CRATE ENGINE

                  5.2L RAPTOR R SUPERCHARGED CRATE ENGINE

                  SKU: M6007M52SCA

                  $32,450.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO M220 REAR AXLE ASSEMBLY 4.70 RATIO W/ELECTRONIC LOCKING DIFFERENTIAL

                  BRONCO M220 REAR AXLE ASSEMBLY 4.70 RATIO W/ELECTRONIC LOCKING DIFFERENTIAL

                  SKU: M4000470B

                  $2,560.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1996-2004 Clutch Kit

                  Mustang 1996-2004 Clutch Kit

                  SKU: M7560T46

                  $665.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 MUSTANG 5.0L DUAL THROTTLE BODY INTAKE MANIFOLD

                  2024-2025 MUSTANG 5.0L DUAL THROTTLE BODY INTAKE MANIFOLD

                  SKU: M9424M50D

                  $550.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  1.6 LITER 4-CYLINDER LOTUS ENGINE BLOCK

                  1.6 LITER 4-CYLINDER LOTUS ENGINE BLOCK

                  SKU: M601016L

                  $2,750.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  WARN Epic D-Ring Shackle

                  WARN Epic D-Ring Shackle

                  SKU: M1830EDS

                  $65.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO M210 FRONT DRIVE UNIT 5.38 RATIO W/ELD

                  BRONCO M210 FRONT DRIVE UNIT 5.38 RATIO W/ELD

                  SKU: M3002538BF

                  $3,040.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2023 White and Red Ford Performance Windshield Banner

                  Mustang 2005-2023 White and Red Ford Performance Windshield Banner

                  SKU: M1820MR

                  $60.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT500 2020-2022 Carbon Fiber Front Splitter Kit

                  Mustang GT500 2020-2022 Carbon Fiber Front Splitter Kit

                  SKU: M16601MCF

                  $1,990.00

                  Pickup Required
                  Pickup: Free at Dealer
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