Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang GT 2005-2009 Dual Fuel Pump Kit

                  Mustang GT 2005-2009 Dual Fuel Pump Kit

                  SKU: M9407GT05

                  $1,135.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2021 IRS Super 8.8" Ring and Pinion Set - 3.73 Ratio

                  Mustang 2015-2021 IRS Super 8.8" Ring and Pinion Set - 3.73 Ratio

                  SKU: M420988373A

                  $295.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2021 High Output Alternator Kit Coyote 5.0

                  Mustang 2011-2021 High Output Alternator Kit Coyote 5.0

                  SKU: M8600M50ALTA

                  $480.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Performance GT350R Black Brake Kit

                  Mustang 2015-2023 Performance GT350R Black Brake Kit

                  SKU: M2300YBK

                  $5,665.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO FORD PERFORMANCE HEAVY DUTY MODULAR FRONT BUMPER KIT

                  BRONCO FORD PERFORMANCE HEAVY DUTY MODULAR FRONT BUMPER KIT

                  SKU: M17757BM

                  $995.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  5.0L Coyote "Powered by Ford" Blue Coil Covers

                  5.0L Coyote "Powered by Ford" Blue Coil Covers

                  SKU: M6P067M50B

                  $120.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 1968-1987 Dual Springs with Damper Super Cobra Jet Cylinder Head

                  Mustang 1968-1987 Dual Springs with Damper Super Cobra Jet Cylinder Head

                  SKU: M6049SCJB

                  $2,090.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  2021-2025 FORD PERFORMANCE PARTS BY WARN® FACTOR 55 FAIRLEAD

                  2021-2025 FORD PERFORMANCE PARTS BY WARN® FACTOR 55 FAIRLEAD

                  SKU: M1821FL

                  $140.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  5.0/5.2L Coyote Oil-Air Separator RH

                  5.0/5.2L Coyote Oil-Air Separator RH

                  SKU: M6766A50

                  $250.00

                  Shipping: More inventory coming soon
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