Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  1. Performance Parts

                  Performance Parts

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                  Number of Ford Performance commodities (1079)

                  commodities in range $0 - $50 (153)

                  commodities in range $51 - $100 (138)

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                  commodities in range $201 - $500 (304)

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                  Mustang GT 2015-2017 5.0L Touring Muffler Kit with Chrome Tips

                  Mustang GT 2015-2017 5.0L Touring Muffler Kit with Chrome Tips

                  SKU: M5230M8TC

                  $1,075.00

                  Shipping: Ships by Aug 23
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO M210 FRONT DRIVE UNIT 4.88 RATIO

                  BRONCO M210 FRONT DRIVE UNIT 4.88 RATIO

                  SKU: M3002488BF

                  $3,040.00

                  Shipping: Ships by Aug 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2008 3V Cold Spark Plug

                  Mustang 2005-2008 3V Cold Spark Plug

                  SKU: M124053V0A

                  $150.00

                  Shipping: Ships by Aug 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Small Block High Torque Mini Starter

                  Small Block High Torque Mini Starter

                  SKU: M11000MT164

                  $435.00

                  Shipping: Ships by Aug 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1986-2004 Pinion Flange 8.8" Axle

                  Mustang 1986-2004 Pinion Flange 8.8" Axle

                  SKU: M4851C

                  $62.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  302/351W Z-Head Aluminum Assembled 63cc with 7mm Valve

                  302/351W Z-Head Aluminum Assembled 63cc with 7mm Valve

                  SKU: M6049Z304DA7

                  $1,955.00

                  Shipping: Ships by Aug 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1963-2001 289/302 Single Plane Victor Jr Intake Manifold

                  Mustang 1963-2001 289/302 Single Plane Victor Jr Intake Manifold

                  SKU: M9424D302

                  $470.00

                  Shipping: Ships by Aug 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1985-2000 T-5 Rebuild Kit

                  Mustang 1985-2000 T-5 Rebuild Kit

                  SKU: M7000A

                  $725.00

                  Shipping: Ships by Aug 23
                  Pickup: Free at Dealer
                  Add to Cart
                  4.6L 2V PERFORMANCE IMPROVEMENT INTAKE MANIFOLD

                  4.6L 2V PERFORMANCE IMPROVEMENT INTAKE MANIFOLD

                  SKU: M9424P46A

                  $415.00

                  Shipping: Ships by Aug 23
                  Pickup: Free at Dealer
                  Add to Cart
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