Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  M12X1.5 BLACK SECURITY LUG NUT KIT OF 5

                  M12X1.5 BLACK SECURITY LUG NUT KIT OF 5

                  SKU: M1A043B5

                  $78.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 Red Rear Tow Hook Pair

                  Bronco 2021-2023 Red Rear Tow Hook Pair

                  SKU: M18954BTHR

                  $135.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance F-Series White/Red Windshield Banner

                  Ford Performance F-Series White/Red Windshield Banner

                  SKU: M1820WR

                  $65.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 5.0 Battery Charger and Maintainer Bumper Cover

                  Ford Performance 5.0 Battery Charger and Maintainer Bumper Cover

                  SKU: M10300COVER

                  $11.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2023 Ford Performance Sill Plate Set

                  F-150 2015-2023 Ford Performance Sill Plate Set

                  SKU: M1613208F15A

                  $115.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  COYOTE GEN 2 OIL FILTER ADAPTER KIT

                  COYOTE GEN 2 OIL FILTER ADAPTER KIT

                  SKU: M6880M501

                  $88.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  M14 X 1.5 BLACK SECURITY LUG NUT KIT OF 5

                  M14 X 1.5 BLACK SECURITY LUG NUT KIT OF 5

                  SKU: M1A043A5

                  $78.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021+ Bronze Grille Lettering Overlay Kit

                  Bronco 2021+ Bronze Grille Lettering Overlay Kit

                  SKU: M1447BLBR

                  $110.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD SLANT EDGE BREATHER - BLACK/RED

                  FORD SLANT EDGE BREATHER - BLACK/RED

                  SKU: 302440

                  $50.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
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