Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2018-2023 2.3L ECO Boost 70MM Throttle Body

                  Mustang 2018-2023 2.3L ECO Boost 70MM Throttle Body

                  SKU: M9926M2370B

                  $880.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2008-2010 4.6/5.4L Ignition Coil Set

                  Mustang 2008-2010 4.6/5.4L Ignition Coil Set

                  SKU: M120293V

                  $285.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2017 GEN 2 Coyote HI-Performance Cam Drive Kit

                  Mustang 2015-2017 GEN 2 Coyote HI-Performance Cam Drive Kit

                  SKU: M6004A5015B

                  $1,145.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 52 LB/HR Fuel Injector Set

                  Mustang 2005-2014 52 LB/HR Fuel Injector Set

                  SKU: M9593MU52

                  $390.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1985-1995 Small Block V8 Hydraulic Roller Tappet Camshafts

                  Mustang 1985-1995 Small Block V8 Hydraulic Roller Tappet Camshafts

                  SKU: M6250F303

                  $450.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 GEN 3 5.0 Coyote Intake Manifold

                  Mustang 2018-2023 GEN 3 5.0 Coyote Intake Manifold

                  SKU: M9424M50C

                  $530.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT500 2020-2022 5.2L Oil/Air Separator

                  Mustang GT500 2020-2022 5.2L Oil/Air Separator

                  SKU: M6766A52

                  $590.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Cobra Jet 2013 Spring Kit

                  Mustang Cobra Jet 2013 Spring Kit

                  SKU: M5300RA

                  $360.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2021 IRS Super 8.8 Inch Ring and Pinion Set - 3.55 Ratio

                  Mustang 2015-2021 IRS Super 8.8 Inch Ring and Pinion Set - 3.55 Ratio

                  SKU: M420988355A

                  $295.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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