Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  FORD RACING LOGO STAMPED STEEL VALVE COVERS BLACK CRINKLE FINISH

                  FORD RACING LOGO STAMPED STEEL VALVE COVERS BLACK CRINKLE FINISH

                  SKU: 302072

                  $140.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING LOGO STAMPED STEEL VALVE COVERS CHROME

                  FORD RACING LOGO STAMPED STEEL VALVE COVERS CHROME

                  SKU: 302071

                  $125.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Powered By Ford Performance Black Badge

                  Powered By Ford Performance Black Badge

                  SKU: M16098PBFPB

                  $125.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  AIR CLEANER KIT: CHROME, FORD EMBLEM AND BLACK FORD RACING EMBLEM

                  AIR CLEANER KIT: CHROME, FORD EMBLEM AND BLACK FORD RACING EMBLEM

                  SKU: 302351

                  $120.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD MUSTANG LOGO STAMPED STEEL CHROME VALVE COVERS

                  FORD MUSTANG LOGO STAMPED STEEL CHROME VALVE COVERS

                  SKU: 302100

                  $140.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Eccentric Chrome Plated Fuel Pump

                  Eccentric Chrome Plated Fuel Pump

                  SKU: M6287B302

                  $165.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance by WARN® Off-Road Recovery Kit

                  Ford Performance by WARN® Off-Road Recovery Kit

                  SKU: M1830FPORR

                  $130.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  AIR CLEANER KIT: CHROME, FORD MUSTANG EMBLEM

                  AIR CLEANER KIT: CHROME, FORD MUSTANG EMBLEM

                  SKU: 302361

                  $120.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 5.0 Smart Battery Charger & Maintainer

                  Ford Performance 5.0 Smart Battery Charger & Maintainer

                  SKU: M10300FP

                  $125.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
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