Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1963-2001 Cylinder Head Gasket

                  Mustang 1963-2001 Cylinder Head Gasket

                  SKU: M6051A302

                  $105.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1969-1997 Roller Camshaft Bearings

                  Mustang 1969-1997 Roller Camshaft Bearings

                  SKU: M6261D351

                  $105.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD MUSTANG LOGO STAMPED STEEL CHROME VALVE COVERS

                  FORD MUSTANG LOGO STAMPED STEEL CHROME VALVE COVERS

                  SKU: 302100

                  $140.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  DIPSTICK KIT: CHROME HANDLE AND TUBE

                  DIPSTICK KIT: CHROME HANDLE AND TUBE

                  SKU: 302401

                  $39.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  FORD RACING LOGO AIR BREATHER CAP: PUSH-ON; BLACK CRINKLE FINISH

                  FORD RACING LOGO AIR BREATHER CAP: PUSH-ON; BLACK CRINKLE FINISH

                  SKU: 302216

                  $28.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  FORD RACING LOGO DIE-CAST VALVE COVERS BLACK

                  FORD RACING LOGO DIE-CAST VALVE COVERS BLACK

                  SKU: 302003

                  $215.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Boss Block Cylinder Head Stud Kit

                  Boss Block Cylinder Head Stud Kit

                  SKU: M6014BOSS

                  $315.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  2020-2024 RANGER 2.3L AIR/OIL SEPARATOR

                  2020-2024 RANGER 2.3L AIR/OIL SEPARATOR

                  SKU: M6766R23A

                  $305.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  289/302 One-Piece Rubber Oil Pan Gasket

                  289/302 One-Piece Rubber Oil Pan Gasket

                  SKU: M6710A50

                  $44.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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