Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  FORD RACING COMPLETE DRESS UP KIT, CHROME FINISH WITH BLACK EMBLEMS

                  FORD RACING COMPLETE DRESS UP KIT, CHROME FINISH WITH BLACK EMBLEMS

                  SKU: 302510

                  $330.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1995 302/351 Head Gasket Set

                  Mustang 1964-1995 302/351 Head Gasket Set

                  SKU: M6051C51

                  $39.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  FORD COBRA LOGO AIR BREATHER CAP:CHROME

                  FORD COBRA LOGO AIR BREATHER CAP:CHROME

                  SKU: 302225

                  $19.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  FORD SLANT EDGE BREATHER - GRAY

                  FORD SLANT EDGE BREATHER - GRAY

                  SKU: 302437

                  $50.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  Mustang 2011-2014 Boss 302 Engine Oil Cooler

                  Mustang 2011-2014 Boss 302 Engine Oil Cooler

                  SKU: M6642MB

                  $215.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  Mustang GT 2018-2023 Coyote Engine Cover Kit

                  Mustang GT 2018-2023 Coyote Engine Cover Kit

                  SKU: M9680M50B

                  $225.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Mustang Billet Engine Cap Set with Laser Engraved Ford Performance Logo

                  Mustang Billet Engine Cap Set with Laser Engraved Ford Performance Logo

                  SKU: M6766M50A

                  $260.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  Mustang 1981-1995 Manual Transmission Flywheel Steel 157T 50

                  Mustang 1981-1995 Manual Transmission Flywheel Steel 157T 50

                  SKU: M6375C302B

                  $365.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  FORD RACING SLANT EDGE AIR CLEANER CHROME

                  FORD RACING SLANT EDGE AIR CLEANER CHROME

                  SKU: 302384

                  $310.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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