Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1964-1973 Intake Valve

                  Mustang 1964-1973 Intake Valve

                  SKU: M6507B429

                  $22.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Black Breather Cap with Ford Racing Logo

                  Black Breather Cap with Ford Racing Logo

                  SKU: M6766FRNVBK

                  $28.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  5.0L Coyote Oil Pump Installation Kit

                  5.0L Coyote Oil Pump Installation Kit

                  SKU: M6600A50PKIT

                  $140.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  7mm Single Groove Intake Valve

                  7mm Single Groove Intake Valve

                  SKU: M6507D3047

                  $20.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  M-6766-A50/A50A Replacement Short PCV Hose

                  M-6766-A50/A50A Replacement Short PCV Hose

                  SKU: CM6K817M50B

                  $55.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Mustang 2015-2017 5.2L Coyote Head Changing Kit

                  Mustang 2015-2017 5.2L Coyote Head Changing Kit

                  SKU: M6067M52

                  $150.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1963-2001 Exhaust Manifold Gaskets

                  Mustang 1963-2001 Exhaust Manifold Gaskets

                  SKU: M9448B302

                  $17.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Mustang 1994-2014 4.6L Aluminum Block Plug and Dowel Kit

                  Mustang 1994-2014 4.6L Aluminum Block Plug and Dowel Kit

                  SKU: M6026A46

                  $44.00

                  Shipping: More inventory coming soon
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                  351W High Volume Oil Pump

                  351W High Volume Oil Pump

                  SKU: M6600B3

                  $88.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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