Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2024-2025 MUSTANG 5.0L EXTREME NON-ACTIVE W/VALANCE-BLACK TIP

                  2024-2025 MUSTANG 5.0L EXTREME NON-ACTIVE W/VALANCE-BLACK TIP

                  SKU: M5200M5EBV

                  $3,000.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1969-1997 351W/5.8L One-Piece Rubber Oil Pan Gasket

                  Mustang 1969-1997 351W/5.8L One-Piece Rubber Oil Pan Gasket

                  SKU: M6710A351

                  $61.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  X2347D Street Cruiser-Dressed Crate Engine with x2 Heads - Front Sump Pan

                  X2347D Street Cruiser-Dressed Crate Engine with x2 Heads - Front Sump Pan

                  SKU: M6007X2347DF

                  $13,500.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Mustang 1967-1995 302/351W Crankshaft Pulley Spacer

                  Mustang 1967-1995 302/351W Crankshaft Pulley Spacer

                  SKU: M8510D351

                  $77.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-250 Super Duty 2020 7.3L Gas Engine Crankshaft

                  F-250 Super Duty 2020 7.3L Gas Engine Crankshaft

                  SKU: M6303SD73

                  $510.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
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                  5.2L "GEN 3" RH CYLINDER HEAD

                  5.2L "GEN 3" RH CYLINDER HEAD

                  SKU: M6049M52B

                  $2,440.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
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                  Mustang 2015-2021 GT, I4 and V6 High-Flow K&N / Ford Performance Air Filter

                  Mustang 2015-2021 GT, I4 and V6 High-Flow K&N / Ford Performance Air Filter

                  SKU: M9601M

                  $72.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
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                  Mustang 1964-1995 Intake Valve

                  Mustang 1964-1995 Intake Valve

                  SKU: M6507A304

                  $28.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
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                  Z304 Valve Push Rod Guide Plate

                  Z304 Valve Push Rod Guide Plate

                  SKU: M6566Z304D

                  $72.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
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