Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2017 Ford Performance Radiator Cover

                  Mustang 2015-2017 Ford Performance Radiator Cover

                  SKU: M8291FP

                  $125.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1973 Oval Air Cleaner Assembly

                  Mustang 1964-1973 Oval Air Cleaner Assembly

                  SKU: M9600C302

                  $170.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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                  Mustang 1964-1995 351W Oil Pan Reinforcement Rails

                  Mustang 1964-1995 351W Oil Pan Reinforcement Rails

                  SKU: M6674351

                  $155.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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                  Mustang 2011-2020 5.0L Coyote Roller Finger Follower Kit

                  Mustang 2011-2020 5.0L Coyote Roller Finger Follower Kit

                  SKU: M6564M50

                  $235.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  GEN 4 COYOTE 5.0L ROAD RACE OIL PUMP PICK-UP TUBE

                  GEN 4 COYOTE 5.0L ROAD RACE OIL PUMP PICK-UP TUBE

                  SKU: M6622M50DRR

                  $385.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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                  Bronze Valve Guide Kit

                  Bronze Valve Guide Kit

                  SKU: M6510XRBVG

                  $44.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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                  Mustang 1968-1987 HI-Performance Engine Gasket Set

                  Mustang 1968-1987 HI-Performance Engine Gasket Set

                  SKU: M6003A429

                  $170.00

                  Shipping: More inventory coming soon
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                  VALVE COVER HOLD DOWN WING NUTS:CHROME

                  VALVE COVER HOLD DOWN WING NUTS:CHROME

                  SKU: 302325

                  $39.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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                  FORD RACING SLANT EDGE AIR CLEANER BLUE

                  FORD RACING SLANT EDGE AIR CLEANER BLUE

                  SKU: 302381

                  $235.00

                  Shipping: Ships by Jun 10
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