Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang GT 2015-2017 Performance Calibration Power Pack 1

                  Mustang GT 2015-2017 Performance Calibration Power Pack 1

                  SKU: M9603M8

                  $375.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2020 5.0L Coyote Timing/Front Cover and Cam Cover Kit

                  Mustang 2011-2020 5.0L Coyote Timing/Front Cover and Cam Cover Kit

                  SKU: M6580M50

                  $430.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2020 5.2L GEN 2 Water Pump Kit

                  Mustang 2018-2020 5.2L GEN 2 Water Pump Kit

                  SKU: M8501M52A

                  $255.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  5.0L Coyote "Powered by Ford" Blue Coil Covers

                  5.0L Coyote "Powered by Ford" Blue Coil Covers

                  SKU: M6P067M50B

                  $110.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 2.7, 3.5 and 5.0L 163" Wheelbase Exhaust Mid-Pipe

                  F-150 2015-2020 2.7, 3.5 and 5.0L 163" Wheelbase Exhaust Mid-Pipe

                  SKU: M5248F15163A

                  $105.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1973 Manual Transmission Flywheel Billet Steel 184T

                  Mustang 1964-1973 Manual Transmission Flywheel Billet Steel 184T

                  SKU: M6375N427

                  $405.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 2011-2018 5.0 Coyote Style Road Race Oil Pump Pick Up Tube

                  Mustang 2011-2018 5.0 Coyote Style Road Race Oil Pump Pick Up Tube

                  SKU: M6622M50RR

                  $195.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  5.0/5.2L Coyote Oil-Air Separator RH

                  5.0/5.2L Coyote Oil-Air Separator RH

                  SKU: M6766A50

                  $225.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 2005-2010 Modular 3V Rocket Arm and Lash Adjuster Kit

                  Mustang 2005-2010 Modular 3V Rocket Arm and Lash Adjuster Kit

                  SKU: M65293V

                  $475.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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