Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang GT 2015-2017 5.0L Cat-Back Touring Exhaust System with Black Chrome Tips

                  Mustang GT 2015-2017 5.0L Cat-Back Touring Exhaust System with Black Chrome Tips

                  SKU: M5200M8TB

                  $1,860.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD SLANT EDGE BREATHER - BLACK/RED

                  FORD SLANT EDGE BREATHER - BLACK/RED

                  SKU: 302440

                  $50.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2010 Blue Ford Racing Coated 3-Valve Cam Covers

                  Mustang 2005-2010 Blue Ford Racing Coated 3-Valve Cam Covers

                  SKU: M6582FR3VBL

                  $510.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Chrome Breather Cap with Ford Racing Logo

                  Chrome Breather Cap with Ford Racing Logo

                  SKU: M6766FRNVCH

                  $28.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2010 Modular 3V Rocket Arm and Lash Adjuster Kit

                  Mustang 2005-2010 Modular 3V Rocket Arm and Lash Adjuster Kit

                  SKU: M65293V

                  $525.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2020 5.2L Coyote Roller Finger Follower Kit

                  Mustang 2015-2020 5.2L Coyote Roller Finger Follower Kit

                  SKU: M6564M52

                  $510.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  MUSTANG 2.3L EXTREME ACTIVE CAT-BACK - BLACK TIP

                  MUSTANG 2.3L EXTREME ACTIVE CAT-BACK - BLACK TIP

                  SKU: M5200M2EB

                  $3,000.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2010 GT Billet Throttle Body

                  Mustang 2005-2010 GT Billet Throttle Body

                  SKU: M99263V

                  $990.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  MUSTANG 2.3L EXTREME NON-ACTIVE W/GT VALANCE - BLACK TIP

                  MUSTANG 2.3L EXTREME NON-ACTIVE W/GT VALANCE - BLACK TIP

                  SKU: M5200M2EBV

                  $2,790.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
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