Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  5.2/5.0L Main Bolt Kit

                  5.2/5.0L Main Bolt Kit

                  SKU: M6345M52

                  $45.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 2011-2017 5.0L Coyote Motor Mount Kit

                  Mustang 2011-2017 5.0L Coyote Motor Mount Kit

                  SKU: M6038M50

                  $165.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 1996-2004 Plug and Dowel Kit

                  Mustang 1996-2004 Plug and Dowel Kit

                  SKU: M6026CI46

                  $45.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  BLOCK PLUG AND DOWEL KIT FOR Z BLOCKS

                  BLOCK PLUG AND DOWEL KIT FOR Z BLOCKS

                  SKU: M6026ZBLOCK

                  $195.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  Engine Block Threaded Core Plugs

                  Engine Block Threaded Core Plugs

                  SKU: M6026B302

                  $35.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 1967-2001 Ford Performance Engine Block-Camshaft Plug Kit

                  Mustang 1967-2001 Ford Performance Engine Block-Camshaft Plug Kit

                  SKU: M6026S351

                  $12.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1994-2014 4.6L Aluminum Block Plug and Dowel Kit

                  Mustang 1994-2014 4.6L Aluminum Block Plug and Dowel Kit

                  SKU: M6026A46

                  $40.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  Mustang 1965-1973 Cylinder Head Stud Kit

                  Mustang 1965-1973 Cylinder Head Stud Kit

                  SKU: M6014Z304

                  $245.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  PLUG AND DOWEL KIT FOR ALL BOSS BLOCKS

                  PLUG AND DOWEL KIT FOR ALL BOSS BLOCKS

                  SKU: M6026BOSS

                  $220.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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