Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1985-2014 8.8" Traction-Lok Rebuild Kit

                  Mustang 1985-2014 8.8" Traction-Lok Rebuild Kit

                  SKU: M4700B

                  $125.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  MUSTANG/GT350 EXTENDED WHEEL STUD AND NUT KIT

                  MUSTANG/GT350 EXTENDED WHEEL STUD AND NUT KIT

                  SKU: M1107E

                  $280.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO/RANGER M220 REAR RING AND PINION 4.88 RATIO

                  BRONCO/RANGER M220 REAR RING AND PINION 4.88 RATIO

                  SKU: M4209488

                  $360.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  9" Trac-Lok Limited Slip Differential

                  9" Trac-Lok Limited Slip Differential

                  SKU: M4204F28A

                  $495.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Grade 8 Bolt 9" Ring Gear to Differential Case

                  Grade 8 Bolt 9" Ring Gear to Differential Case

                  SKU: M4216A200

                  $280.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-2021 Friction Modifier for Clutch Type Limited Slip Differentials

                  Mustang 1979-2021 Friction Modifier for Clutch Type Limited Slip Differentials

                  SKU: M19546A12

                  $155.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  GT4 CV Boot RH

                  GT4 CV Boot RH

                  SKU: M3A331GT4B

                  $180.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO M210 FRONT DRIVE SHAFT

                  BRONCO M210 FRONT DRIVE SHAFT

                  SKU: M4376BR

                  $360.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Carbon Fiber Shift Knob

                  Mustang Carbon Fiber Shift Knob

                  SKU: M7213MCF

                  $120.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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