Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2021-2023 M210 FDU Ring and Pinion Installation Kit

                  Bronco 2021-2023 M210 FDU Ring and Pinion Installation Kit

                  SKU: M4210D

                  $260.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO M220 REAR TRAC-LOK DIFFERENTIAL

                  BRONCO M220 REAR TRAC-LOK DIFFERENTIAL

                  SKU: M4204BR

                  $335.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1999-2020 8.8" IRS Bearing and Seal Kit

                  Mustang 1999-2020 8.8" IRS Bearing and Seal Kit

                  SKU: M4413A

                  $52.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2024 Automatic IRS Pinion Flange

                  Mustang 2015-2024 Automatic IRS Pinion Flange

                  SKU: M4851M8A

                  $88.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Cobra 2003-2004 Pinion Flange

                  Mustang Cobra 2003-2004 Pinion Flange

                  SKU: M4851B

                  $73.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Mustang 1979-2004 V8 HD Throw-out Bearing

                  Mustang 1979-2004 V8 HD Throw-out Bearing

                  SKU: M7548A

                  $88.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  GT500 LH INNER HALF SHAFT SEAL

                  GT500 LH INNER HALF SHAFT SEAL

                  SKU: M3A331GT500A

                  $180.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Mustang 1982-1995 302/351 Bellhousing for Tremec 5-Speed

                  Mustang 1982-1995 302/351 Bellhousing for Tremec 5-Speed

                  SKU: M6392R58

                  $390.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang GT350 2015-2019 Ford Performance Red 6-Speed Shift Knob

                  Mustang GT350 2015-2019 Ford Performance Red 6-Speed Shift Knob

                  SKU: M7213M8SR

                  $98.00

                  Shipping: More inventory coming soon
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