Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2023 HP Performance Pack Matte Black 19x10.5" Front Wheel

                  Mustang 2015-2023 HP Performance Pack Matte Black 19x10.5" Front Wheel

                  SKU: M1007DC19105MB

                  $360.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-2004 Front/Rear Spring Kits

                  Mustang 1979-2004 Front/Rear Spring Kits

                  SKU: M5300G

                  $360.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Street Sway Bar and Spring Kit

                  Mustang 2015-2023 Street Sway Bar and Spring Kit

                  SKU: M5700MA

                  $1,160.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2024 BRONCO 17" X 8.0" WHEEL KIT -MATTE BLACK

                  2021-2024 BRONCO 17" X 8.0" WHEEL KIT -MATTE BLACK

                  SKU: M1007KP1780MB

                  $1,635.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Hub Kit with ARP Studs

                  Hub Kit with ARP Studs

                  SKU: M1104A

                  $445.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Six Piston 15" Brake Upgrade Kit

                  Mustang 2005-2014 Six Piston 15" Brake Upgrade Kit

                  SKU: M2300T

                  $3,270.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mach-E 2021-2023 20" Machined Face Wheel Kit

                  Mach-E 2021-2023 20" Machined Face Wheel Kit

                  SKU: M1007KM2080

                  $1,595.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO SPORT 18" x 7" GLOSS BLACK SINGLE WHEEL

                  2021-2025 BRONCO SPORT 18" x 7" GLOSS BLACK SINGLE WHEEL

                  SKU: M1007S187BSGB

                  $260.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
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                  Mustang 2005-2014 Competition Front Bushing Kit

                  Mustang 2005-2014 Competition Front Bushing Kit

                  SKU: M5638C

                  $670.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
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