Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 2015-2023 Performance GT350R Brake Kit

Mustang 2015-2023 Performance GT350R Brake Kit

SKU: M2300Y

$5,880.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Mustang Cobra R 1994-2004 Front Brake Upgrade Kit

Mustang Cobra R 1994-2004 Front Brake Upgrade Kit

SKU: M2300X

$1,785.00

Shipping: Ships by May 21

Pickup: Free at Dealer

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F-150 Raptor 2015-2018 Performance Orange Sightline Steering Wheel Kit

F-150 Raptor 2015-2018 Performance Orange Sightline Steering Wheel Kit

SKU: M3600F15ROR

$640.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

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MUSTANG GT350R STEERING WHEEL

MUSTANG GT350R STEERING WHEEL

SKU: M3600M350RA

$715.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

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2005-2022 SUPER DUTY 20" WHEEL KIT -BLACK W/ MACHINED FACE

2005-2022 SUPER DUTY 20" WHEEL KIT -BLACK W/ MACHINED FACE

SKU: M1007KS2008GBM

$1,440.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

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F-150 2015-2020 Complete Lowering Kit

F-150 2015-2020 Complete Lowering Kit

SKU: M3000H4A

$545.00

Shipping: Ships by May 21

Pickup: Free at Dealer

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...

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