Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  3. Shocks / Adj Suspension

                  Shocks / Adj Suspension

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                  Ford Performance

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                  (11)

                  F-150 2021-2024 Rear Lowering Kit

                  F-150 2021-2024 Rear Lowering Kit

                  SKU: M3000HB

                  $215.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Single Service Rear Shock M-18000-A

                  Single Service Rear Shock M-18000-A

                  SKU: M18001AR1

                  $200.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2004-2014 Rear Lowering Kit

                  F-150 2004-2014 Rear Lowering Kit

                  SKU: M3000G

                  $160.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Single Service Rear Damper

                  Ranger 2019-2023 Single Service Rear Damper

                  SKU: M18001RAR

                  $220.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  2015-2025 MUSTANG FRONT STRUT MOUNT - ADJ CAMBER

                  2015-2025 MUSTANG FRONT STRUT MOUNT - ADJ CAMBER

                  SKU: M18183MDH

                  $410.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Front Strut Mount Upgrade

                  Mustang 2005-2014 Front Strut Mount Upgrade

                  SKU: M18183C

                  $175.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Fox Single Service Rear Damper

                  F-150 2015-2020 Fox Single Service Rear Damper

                  SKU: M18001F15AR

                  $220.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2020 Single Service Replacement Front Strut M-18000-A

                  Mustang 2005-2020 Single Service Replacement Front Strut M-18000-A

                  SKU: M18001AF

                  $215.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Front Strut Mount

                  Mustang 2015-2023 Front Strut Mount

                  SKU: M18183M

                  $180.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
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