Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  FP350S Rear Wing Kit

                  FP350S Rear Wing Kit

                  SKU: M17839FP350S

                  $2,820.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Crew Cab 2015-2023 Off-Road Running Board

                  F-150 Crew Cab 2015-2023 Off-Road Running Board

                  SKU: M16450FSORB

                  $1,100.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Mustang Cobra Jet 2018-2019 Carbon Fiber Hood

                  Mustang Cobra Jet 2018-2019 Carbon Fiber Hood

                  SKU: M16612AECJ

                  $1,995.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Ford Performance Parts by WARN® Off-Road Heavy Duty Recovery Kit

                  Ford Performance Parts by WARN® Off-Road Heavy Duty Recovery Kit

                  SKU: M1820FPORRHD

                  $350.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Silver Skid Plate Kit

                  Ranger 2019-2023 Silver Skid Plate Kit

                  SKU: M5018RA

                  $315.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  FORD PERFORMANCE PARTS BY WARN® SUPER DUTY WINCH KIT

                  FORD PERFORMANCE PARTS BY WARN® SUPER DUTY WINCH KIT

                  SKU: M1821TW

                  $3,855.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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                  Mustang 2015-2023 Hood Lift Kit with Laser Engraved Ford Performance Logo

                  Mustang 2015-2023 Hood Lift Kit with Laser Engraved Ford Performance Logo

                  SKU: M16826MA

                  $120.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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                  2022-2024 BRONCO C-BOW BRACE KIT

                  2022-2024 BRONCO C-BOW BRACE KIT

                  SKU: M20201CBK

                  $510.00

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                  Mustang GT 2005-2014 Strut Tower Brace

                  Mustang GT 2005-2014 Strut Tower Brace

                  SKU: M20201S197

                  $235.00

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