Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2023 Ford Performance Tonneau Cover for 5.5" Bed

                  F-150 2015-2023 Ford Performance Tonneau Cover for 5.5" Bed

                  SKU: M98150FP

                  $580.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO 2021-2023 ORANGE BEAD LOCK TRIM RING KIT

                  BRONCO 2021-2023 ORANGE BEAD LOCK TRIM RING KIT

                  SKU: M1021KBLO

                  $730.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2025 BRONCO RAPTOR CARBON FIBER FRONT FENDER FLARE SET-MATTE

                  2022-2025 BRONCO RAPTOR CARBON FIBER FRONT FENDER FLARE SET-MATTE

                  SKU: M16268BMF

                  $3,865.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 FORD PERFORMANCE MUSTANG MID WING INDOOR COVER

                  2024-2025 FORD PERFORMANCE MUSTANG MID WING INDOOR COVER

                  SKU: M19412S6

                  $625.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 FORD PERFORMANCE MUSTANG HIGH WING INDOOR COVER

                  2024-2025 FORD PERFORMANCE MUSTANG HIGH WING INDOOR COVER

                  SKU: M19412S6H

                  $625.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 F-150 RAPTOR CARBON FIBER HOOD VENT & TRIM - GLOSS

                  2021-2025 F-150 RAPTOR CARBON FIBER HOOD VENT & TRIM - GLOSS

                  SKU: M16628FG

                  $2,235.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2025 BRONCO RAPTOR CARBON FIBER HOOD VENT-GLOSS

                  2022-2025 BRONCO RAPTOR CARBON FIBER HOOD VENT-GLOSS

                  SKU: M16628BG

                  $1,535.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2025 BRONCO RAPTOR CARBON FIBER REAR FENDER FLARE SET-GLOSS

                  2022-2025 BRONCO RAPTOR CARBON FIBER REAR FENDER FLARE SET-GLOSS

                  SKU: M16268BGR

                  $6,060.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2020 Aluminum Automatic Transmission Pedal Kit

                  Mustang 2011-2020 Aluminum Automatic Transmission Pedal Kit

                  SKU: M2301BA

                  $95.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
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