Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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126 results

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$501 - Above

Wall Charger A/C Adapter for GB-70 and GB-150 Jump Starters

Wall Charger A/C Adapter for GB-70 and GB-150 Jump Starters

SKU: VJL3Z19J323AB

$79.00

Shipping: Ships by Jul 4

Pickup: Free at Dealer

Add to Cart

Cargo Tailgate Manager

Cargo Tailgate Manager

SKU: SL1Z7813046AB

$310.00

Shipping: Ships by Jul 4

Pickup: Free at Dealer

Add to Cart

4Knines Cargo Floor Mat for Pets

4Knines Cargo Floor Mat for Pets

SKU: VNL1Z7813046A

$209.00

Shipping: Ships by Jul 4

Pickup: Free at Dealer

Add to Cart

Trailer Hitch 2 5/16" Ball 1 1/4" Shank

Trailer Hitch 2 5/16" Ball 1 1/4" Shank

SKU: BC3Z19F503B

$35.00

Shipping: Ships by Jul 4

Pickup: Free at Dealer

Add to Cart

Trailer Hitch Ball Mount 2 1/4" Rise x 4" Drop x 1" Hole

Trailer Hitch Ball Mount 2 1/4" Rise x 4" Drop x 1" Hole

SKU: BL3Z19A282A

$35.00

Shipping: Ships by Jul 4

Pickup: Free at Dealer

Add to Cart

Thule X-Large Rack Mounted Cargo Box

Thule X-Large Rack Mounted Cargo Box

SKU: VM1PZ7855100H

$799.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Commercial Use Roadside Assistance Kit with Ford Logo

SKU: VJL3Z19F515BA

$219.00

Shipping: Ships by Jul 4

Pickup: Free at Dealer

Add to Cart

Chrome Plated Wheel Locks For Exposed Lugs

Chrome Plated Wheel Locks For Exposed Lugs

SKU: F6SZ1A043AA

$70.00

Shipping: Ships by Jul 4

Pickup: Free at Dealer

Add to Cart

Ford Roadside Assistance Kit

Ford Roadside Assistance Kit

SKU: VFL3Z19F515AC

$59.00

Shipping: Ships by Jul 4

Pickup: Free at Dealer

Add to Cart

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64 - 72 of 126 results