Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang GT Super 8.8 Torsen Differential

                  Mustang GT Super 8.8 Torsen Differential

                  SKU: M4204MT

                  $775.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Complete Lowering Kit

                  F-150 2015-2020 Complete Lowering Kit

                  SKU: M3000H4A

                  $545.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  AIR CLEANER KIT: CHROME, FORD RACING EMBLEM

                  AIR CLEANER KIT: CHROME, FORD RACING EMBLEM

                  SKU: 302350

                  $110.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-2021 Friction Modifier for Clutch Type Limited Slip Differentials

                  Mustang 1979-2021 Friction Modifier for Clutch Type Limited Slip Differentials

                  SKU: M19546A12

                  $155.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Shelby GT500 2007-2014 Springs

                  Mustang Shelby GT500 2007-2014 Springs

                  SKU: M5300L

                  $335.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang GT350R Half Shaft Kit

                  Mustang GT350R Half Shaft Kit

                  SKU: M4130M8S

                  $525.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2005-2014 Coupe Street Lowering Springs

                  Mustang GT 2005-2014 Coupe Street Lowering Springs

                  SKU: M5300KA

                  $310.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  Ford GT Battery Charger/Maintainer Kit

                  Ford GT Battery Charger/Maintainer Kit

                  SKU: M10665C

                  $1,040.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  2024-2025 MUSTANG FORD PERFORMANCE LOGO RECARO SEAT SET

                  2024-2025 MUSTANG FORD PERFORMANCE LOGO RECARO SEAT SET

                  SKU: M63660005MG

                  $3,995.00

                  Shipping: More inventory coming soon
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