Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Edge 2015-2018 Trailer Hitch

                  Edge 2015-2018 Trailer Hitch

                  SKU: FT4Z19D520AA

                  $390.00

                  Shipping: Ships by Aug 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Roof Mounted Ski/Snowboard Rack

                  Yakima Roof Mounted Ski/Snowboard Rack

                  SKU: VKB3Z7855100E

                  $429.00

                  Shipping: Ships by Aug 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Coverking Neoprene Rear Seat Covers w/o Armrest in Black

                  Bronco 4Dr 2021-2025 Coverking Neoprene Rear Seat Covers w/o Armrest in Black

                  SKU: VM2DZ1863812D

                  $269.00

                  Shipping: Ships by Aug 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2020-2025 Soft Folding Truck Bed Cover by RealTruck Advantage® for 6.75 Bed

                  Super Duty 2020-2025 Soft Folding Truck Bed Cover by RealTruck Advantage® for 6.75 Bed

                  SKU: VPC3Z99501A42M

                  $599.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Platinum Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 5.0' Bed w/ Chase Rack

                  Ranger 2019-2023 Platinum Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 5.0' Bed w/ Chase Rack

                  SKU: VKB3Z99501A42NB

                  $589.00

                  Shipping: Ships by Aug 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2009-2016 Bed Mat for Styleside 6.5' Bed

                  Super Duty 2009-2016 Bed Mat for Styleside 6.5' Bed

                  SKU: F81Z99112A15BA

                  $210.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab & SuperCrew 2021-2023 Kicker Audio Upgrade AMP & Subwoofer Kit - NOT compatible with 23MY+ Raptor or 24MY+ F-150

                  F-150 SuperCab & SuperCrew 2021-2023 Kicker Audio Upgrade AMP & Subwoofer Kit - NOT compatible with 23MY+ Raptor or 24MY+ F-150

                  SKU: VML3Z18808A

                  $839.00

                  + $210.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Gatorback Chrome Decal Splash Guards Rear Pair

                  F-150 2021-2025 Gatorback Chrome Decal Splash Guards Rear Pair

                  SKU: VML3Z16A550HB

                  $319.00

                  Shipping: Ships by Aug 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Super Crew 2023-2026 Air Design® Black Satin Door Molding Kit

                  Super Duty Super Crew 2023-2026 Air Design® Black Satin Door Molding Kit

                  SKU: VPC3Z1820049A

                  $389.00

                  Shipping: Ships by Aug 16
                  Pickup: Free at Dealer
                  Add to Cart
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