Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang Mach-E 2021-2025 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  Mustang Mach-E 2021-2025 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  SKU: VLJ8Z16C900A

                  $89.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Console Vault Vehicle Safe for Base Seat Console, Split Bench Front Seat, 2015-2025.

                  Console Vault Vehicle Safe for Base Seat Console, Split Bench Front Seat, 2015-2025.

                  SKU: VFL3Z2806202C

                  $329.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2025 DWR Molded Splash Guards Rear Pair

                  Transit 2015-2025 DWR Molded Splash Guards Rear Pair

                  SKU: EK3Z16A550CA

                  $110.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty SuperCab & Crew Cab 2017-2022 3pc All Weather Rubber Floor Mats

                  Super Duty SuperCab & Crew Cab 2017-2022 3pc All Weather Rubber Floor Mats

                  SKU: HC3Z2613300KA

                  $150.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 Lumen 4/7 Pin Trailer Hitch Wiring Harness

                  Bronco 2021-2023 Lumen 4/7 Pin Trailer Hitch Wiring Harness

                  SKU: VP2DZ15A416A

                  $279.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2018-2024 Rear All Weather Rubber Floor Mat for 3rd Row

                  Expedition 2018-2024 Rear All Weather Rubber Floor Mat for 3rd Row

                  SKU: JL1Z7813182AA

                  $100.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  Ranger 2019-2023 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  SKU: VKB3Z16C900A

                  $89.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Connect 2014-2023 Side Window Air Deflectors 2-Piece Set for Van Only

                  Transit Connect 2014-2023 Side Window Air Deflectors 2-Piece Set for Van Only

                  SKU: VGT1Z18246C

                  $69.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
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                  Escape 2013-2019 4pc Charcoal Black Carpet Floor Mat Set

                  Escape 2013-2019 4pc Charcoal Black Carpet Floor Mat Set

                  SKU: FJ5Z7813300AB

                  $140.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
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