Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2020 Regular Cab Smoke Side Window Air Deflectors

                  F-150 2015-2020 Regular Cab Smoke Side Window Air Deflectors

                  SKU: VFL3Z18246G

                  $59.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
                  Add to Cart
                  2023-2025 Super Duty, Trailer Hitch Reducer Adaptor

                  2023-2025 Super Duty, Trailer Hitch Reducer Adaptor

                  SKU: HC3Z19H282A

                  $35.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024 Tailgate Lettering - Electric Spice for Pro Access Tailgate

                  F-150 2024 Tailgate Lettering - Electric Spice for Pro Access Tailgate

                  SKU: VSL3Z9942528AB

                  $79.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Space White CabHigh Sport Bed Cap for 6.5 Bed, w/o Roof Rack, Paint Code A3 - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Space White CabHigh Sport Bed Cap for 6.5 Bed, w/o Roof Rack, Paint Code A3 - NON-RETURNABLE

                  SKU: VML3Z99501A42CK

                  $4,499.00

                  + $266.00 Installation
                  Bronco Sport 2021-2025 Pink Grille Lettering

                  Bronco Sport 2021-2025 Pink Grille Lettering

                  SKU: VP1PZ9942528D

                  $49.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
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                  Super Duty 2017-2022 Crew Cab Stainless Steel Step Bar Filler

                  Super Duty 2017-2022 Crew Cab Stainless Steel Step Bar Filler

                  SKU: VLC3Z99200A20A

                  $699.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 LED Warning Strobes - Amber and White, For Vehicles without Upfitter Switches, Baja Tan - For Fleet Use Only

                  Super Duty 2023-2025 LED Warning Strobes - Amber and White, For Vehicles without Upfitter Switches, Baja Tan - For Fleet Use Only

                  SKU: VPC3Z13C788DB

                  $679.00

                  Shipping: More inventory coming soon
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                  Super Duty 2023-2025 5th Wheel / Gooseneck Hitch Prep Package

                  Super Duty 2023-2025 5th Wheel / Gooseneck Hitch Prep Package

                  SKU: PC3Z5F057A

                  $1,225.00

                  Pickup Required
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                  Super Duty 2019-2025 Yakima Removable Roof Rack & Cross Bar System

                  Super Duty 2019-2025 Yakima Removable Roof Rack & Cross Bar System

                  SKU: VLC3Z7855100A

                  $769.00

                  Shipping: More inventory coming soon
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