Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Maverick 2022-2025 Hard Rolling Truck Bed Cover by RealTruck Advantage®

                  Maverick 2022-2025 Hard Rolling Truck Bed Cover by RealTruck Advantage®

                  SKU: VNZ6Z99501A42K

                  $1,219.00

                  Shipping: Ships by Jul 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Air Design® Matte Black Quarter Window Louvers

                  Mustang 2015-2023 Air Design® Matte Black Quarter Window Louvers

                  SKU: VJR3Z63280B10A

                  $199.00

                  Shipping: Ships by Jul 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024 Splash Guard - Heavy Duty (flat), Rear Pair, Black with Bright Accent

                  Ranger 2024 Splash Guard - Heavy Duty (flat), Rear Pair, Black with Bright Accent

                  SKU: KB3Z16A550M

                  $140.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab SuperCrew 2021-2025 Yakima Removable Roof Rack and Crossbar System

                  F-150 SuperCab SuperCrew 2021-2025 Yakima Removable Roof Rack and Crossbar System

                  SKU: VML3Z7855100B

                  $779.00

                  Shipping: Ships by Jul 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2025 Leer Group Star White T/C Cab High Bed Cap w/o Roof Rack, Paint Code AZ - NON-RETURNABLE

                  Super Duty® 2023-2025 Leer Group Star White T/C Cab High Bed Cap w/o Roof Rack, Paint Code AZ - NON-RETURNABLE

                  SKU: VPC3Z99501A42EF

                  $4,199.00

                  + $266.00 Installation
                  View details
                  E-Series Van 2011-2015 2pc Front All Weather Rubber Floor Mats

                  E-Series Van 2011-2015 2pc Front All Weather Rubber Floor Mats

                  SKU: BC2Z1613086CB

                  $110.00

                  Shipping: Ships by Jul 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2011-2019 Cargo Area Liner

                  Explorer 2011-2019 Cargo Area Liner

                  SKU: BB5Z6111600BB

                  $130.00

                  Shipping: Ships by Jul 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Advantage Hard Folding Cover Bed Cover

                  Maverick 2022-2025 Advantage Hard Folding Cover Bed Cover

                  SKU: VNZ6Z99501A42F

                  $1,329.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab 2017-2025 Chromed Aluminum 5" Step Bars

                  Super Duty Crew Cab 2017-2025 Chromed Aluminum 5" Step Bars

                  SKU: HC3Z16450EB

                  $775.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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