Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2024 Tailgate Lettering - Pink for Pro Access Tailgate

                  F-150 2024 Tailgate Lettering - Pink for Pro Access Tailgate

                  SKU: VSL3Z9942528AD

                  $79.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 TufSkinz Velocity Blue Grille Lettering

                  Bronco 2021-2025 TufSkinz Velocity Blue Grille Lettering

                  SKU: VN2DZ9942528AC

                  $49.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Adjustable Bed Rack

                  Yakima Adjustable Bed Rack

                  SKU: VLC3Z9955100B

                  $1,478.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Leer Group Cab High Sport Bed Cap for 6.5 Bed, Hot Pepper Red Tri-Coat, Paint Code EA - NON-RETURNABLE

                  F-150 2021-2023 Leer Group Cab High Sport Bed Cap for 6.5 Bed, Hot Pepper Red Tri-Coat, Paint Code EA - NON-RETURNABLE

                  SKU: VML3Z99501A42CS

                  $4,499.00

                  + $266.00 Installation
                  Maverick 2022-2025 Advantage Hard Folding Cover Bed Cover

                  Maverick 2022-2025 Advantage Hard Folding Cover Bed Cover

                  SKU: VNZ6Z99501A42F

                  $1,329.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Slide-out Tailgate

                  Bronco 2021-2025 Slide-out Tailgate

                  SKU: N2DZ99402K19AB

                  $1,430.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Super Duty 2011-2025 17" Wheel Liners

                  Super Duty 2011-2025 17" Wheel Liners

                  SKU: VAC3Z1130A

                  $549.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  Edge 2019-2024 Molded Splash Guards Rear Pair

                  Edge 2019-2024 Molded Splash Guards Rear Pair

                  SKU: KT4Z16A550AA

                  $60.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Leer Group Star White CabHigh Sport Bed Cap for 6.5 Bed, Paint Code AZ - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Star White CabHigh Sport Bed Cap for 6.5 Bed, Paint Code AZ - NON-RETURNABLE

                  SKU: VML3Z99501A42CG

                  $4,499.00

                  + $266.00 Installation
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