Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2019-2023 Black Oval Kit

                  Ranger 2019-2023 Black Oval Kit

                  SKU: M1447RNGR

                  $140.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 Orange Bead Lock Trim Ring

                  Bronco 2021-2023 Orange Bead Lock Trim Ring

                  SKU: M1021BLO

                  $155.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2023 Lug Nut Kit

                  F-150 2015-2023 Lug Nut Kit

                  SKU: M1012FA

                  $26.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 Bronco Hood Lift it

                  Bronco 2021-2023 Bronco Hood Lift it

                  SKU: M16826B

                  $130.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2021 Coyote 5.0/5.2L Road Race Oil Pan

                  Mustang 2011-2021 Coyote 5.0/5.2L Road Race Oil Pan

                  SKU: M6675M52RR

                  $1,925.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  Mustang 2005-2014 Brake Line Upgrade Kit

                  Mustang 2005-2014 Brake Line Upgrade Kit

                  SKU: M2078MB

                  $120.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  FORD PERFORMANCE MUSTANG HIGH WING OUTDOOR COVER

                  FORD PERFORMANCE MUSTANG HIGH WING OUTDOOR COVER

                  SKU: M19412S6TH

                  $625.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  289/302 One-Piece Rubber Oil Pan Gasket

                  289/302 One-Piece Rubber Oil Pan Gasket

                  SKU: M6710A50

                  $44.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  Super Duty Limited Slip Front Differential

                  Super Duty Limited Slip Front Differential

                  SKU: M4204SDLS

                  $510.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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