Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2005-2009 Air Filter Element

                  Mustang 2005-2009 Air Filter Element

                  SKU: M9601C

                  $105.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2024 BRONCO C-BOW BRACE KIT

                  2022-2024 BRONCO C-BOW BRACE KIT

                  SKU: M20201CBK

                  $510.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2005-2023 20" x 8" Premium Black Painted Aluminum Wheel Package with TPMS Kit

                  Super Duty 2005-2023 20" x 8" Premium Black Painted Aluminum Wheel Package with TPMS Kit

                  SKU: M1007KSU2008EB

                  $1,475.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 5.0L 4V TI-VCT MUSTANG 'GEN 4' COYOTE CAMSHAFT DRIVE KIT

                  2024-2025 5.0L 4V TI-VCT MUSTANG 'GEN 4' COYOTE CAMSHAFT DRIVE KIT

                  SKU: M6004A50D

                  $650.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  2021-2025 BRONCO 17" x 8.5" METHOD GRAY SINGLE WHEEL

                  2021-2025 BRONCO 17" x 8.5" METHOD GRAY SINGLE WHEEL

                  SKU: M1007M1785G

                  $495.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  Mustang GT4 CV Boot LH

                  Mustang GT4 CV Boot LH

                  SKU: M3A331GT4A

                  $180.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  Mustang Billet Engine Cap Set with Laser Engraved Ford Performance Logo

                  Mustang Billet Engine Cap Set with Laser Engraved Ford Performance Logo

                  SKU: M6766M50A

                  $260.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  Bronco 2021-2022 2.7L Air/Oil Separator Kit

                  Bronco 2021-2022 2.7L Air/Oil Separator Kit

                  SKU: M6766B27

                  $580.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  X2347D Street Cruiser-Dressed Crate Engine with x2 Heads - Rear Sump Pan

                  X2347D Street Cruiser-Dressed Crate Engine with x2 Heads - Rear Sump Pan

                  SKU: M6007X2347DR

                  $13,500.00

                  Pickup Required
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