Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  FORD MUSTANG LOGO BLACK CRINKLE VALVE COVERS

                  FORD MUSTANG LOGO BLACK CRINKLE VALVE COVERS

                  SKU: 302101

                  $125.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1985-2014 8.8" Traction-Lok Rebuild Kit with Carbon Discs

                  Mustang 1985-2014 8.8" Traction-Lok Rebuild Kit with Carbon Discs

                  SKU: M4700C

                  $200.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2022 5.0L Supercharger Kit

                  F-150 2021-2022 5.0L Supercharger Kit

                  SKU: M6066F150SCA

                  $9,850.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Hood Lift Kit with Laser Engraved Ford Performance Logo

                  Mustang 2005-2014 Hood Lift Kit with Laser Engraved Ford Performance Logo

                  SKU: M16826M

                  $105.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  575 HP Boss Crate Engine Front Sump Pan

                  575 HP Boss Crate Engine Front Sump Pan

                  SKU: M6007Z460FFT

                  $13,750.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  2023-2024 SUPER DUTY 18" X 8" MATTE BLACK WHEEL KIT

                  2023-2024 SUPER DUTY 18" X 8" MATTE BLACK WHEEL KIT

                  SKU: M1007K1808SD2

                  $1,340.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  2021-2025 F-150 RAPTOR CARBON FIBER HOOD VENT & TRIM - MATTE

                  2021-2025 F-150 RAPTOR CARBON FIBER HOOD VENT & TRIM - MATTE

                  SKU: M16628FM

                  $2,235.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - GRAY

                  BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - GRAY

                  SKU: M1007KM1785KG

                  $1,875.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  Mustang 2005-2014 Coupe Dynamic Strut/Shock Kit

                  Mustang 2005-2014 Coupe Dynamic Strut/Shock Kit

                  SKU: M18000A

                  $810.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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