Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  FORD SLANT EDGE BREATHER - BLUE

                  FORD SLANT EDGE BREATHER - BLUE

                  SKU: 302436

                  $50.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
                  Add to Cart
                  F-Series Ford Performance Windshield Banner

                  F-Series Ford Performance Windshield Banner

                  SKU: M1820F15A

                  $60.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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                  Ranger 2019-2021 Ford Performance Silver Windshield Banner

                  Ranger 2019-2021 Ford Performance Silver Windshield Banner

                  SKU: M1820RGS

                  $30.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO 2.3L ECOBOOST PERFORMANCE CALIBRATION

                  BRONCO 2.3L ECOBOOST PERFORMANCE CALIBRATION

                  SKU: M9603B23

                  $850.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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                  Mustang GT500 2020-2022 Carbon Fiber Rear Deck Lid Trim Panel

                  Mustang GT500 2020-2022 Carbon Fiber Rear Deck Lid Trim Panel

                  SKU: M16600MCF

                  $725.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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                  2024-2025 MUSTANG DARK HORSE 5.0L SPORT ACTIVE CAT-BACK - BLACK TIP

                  2024-2025 MUSTANG DARK HORSE 5.0L SPORT ACTIVE CAT-BACK - BLACK TIP

                  SKU: M5200DHS

                  $3,080.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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                  Ford Performance by ARB Digital Tire Inflator

                  Ford Performance by ARB Digital Tire Inflator

                  SKU: M1830AIR

                  $80.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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                  MUSTANG 5.0L SPORT NON-ACTIVE W/VALANCE-CHROME TIP

                  MUSTANG 5.0L SPORT NON-ACTIVE W/VALANCE-CHROME TIP

                  SKU: M5200M5SCV

                  $3,000.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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                  M14 X 1.5 BLACK SECURITY LUG NUT KIT OF 4

                  M14 X 1.5 BLACK SECURITY LUG NUT KIT OF 4

                  SKU: M1A043C

                  $93.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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