Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2015-2023 F-150 20"X8.5" GLOSS BLACK WHEEL

                  2015-2023 F-150 20"X8.5" GLOSS BLACK WHEEL

                  SKU: M1007S2085F15B

                  $420.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Functional Bead Lock Ring Kit with Fasteners

                  F-150 Functional Bead Lock Ring Kit with Fasteners

                  SKU: M1021F15RB

                  $230.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING LOGO AIR BREATHER CAP: TWIST TYPE CHROME

                  FORD RACING LOGO AIR BREATHER CAP: TWIST TYPE CHROME

                  SKU: 302200

                  $19.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1983-1993 Engine Oil Dipstick/Tube

                  Mustang 1983-1993 Engine Oil Dipstick/Tube

                  SKU: M6750C303

                  $39.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  VALVE COVER HOLD DOWN WING NUTS:BLACK CRINKLE FINISH

                  VALVE COVER HOLD DOWN WING NUTS:BLACK CRINKLE FINISH

                  SKU: 302326

                  $30.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  BLACK FINISH AIR CLEANER NUT: RED FORD OVAL LOGO

                  BLACK FINISH AIR CLEANER NUT: RED FORD OVAL LOGO

                  SKU: 302339

                  $21.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Black and Chrome Wheel Center Cap Kit

                  Ford Black and Chrome Wheel Center Cap Kit

                  SKU: M1096KBCC

                  $26.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 UVS 100 Custom Sunscreen

                  F-150 2021-2025 UVS 100 Custom Sunscreen

                  SKU: VML3Z78519A02A

                  $109.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  Bronco 4Dr 2021-2025 Floor Liner for Vinyl Flooring

                  Bronco 4Dr 2021-2025 Floor Liner for Vinyl Flooring

                  SKU: M2DZ7813300BA

                  $205.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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