Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Black Heavy Duty Splash Guards Rear Pair for SRW

                  Black Heavy Duty Splash Guards Rear Pair for SRW

                  SKU: CL3Z16A550V

                  $110.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Putco® Stainless Steel Door Sill Plates 2pc Kit

                  Super Duty 2023-2026 Putco® Stainless Steel Door Sill Plates 2pc Kit

                  SKU: VPC3Z99132A08C

                  $109.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2025 Ford TG Stamping, Opaque White Ink Spare 35 inch Tire Cover

                  Bronco 2025 Ford TG Stamping, Opaque White Ink Spare 35 inch Tire Cover

                  SKU: R2DZ9945026D

                  $125.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Heavy Duty Splash Guards Front or Rear Pair

                  Heavy Duty Splash Guards Front or Rear Pair

                  SKU: CL3Z16A550J

                  $110.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Hood Letter Inserts - Electric Spice

                  Super Duty 2023-2026 Hood Letter Inserts - Electric Spice

                  SKU: VPC3Z9942528FC

                  $69.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2025 Abstract Bronco, Opaque White Ink Spare 35 inch Tire Cover

                  Bronco 2025 Abstract Bronco, Opaque White Ink Spare 35 inch Tire Cover

                  SKU: R2DZ9945026E

                  $125.00

                  Ranger SuperCrew 2019-2025 Polished Stainless Steel Door Sill Plates

                  Ranger SuperCrew 2019-2025 Polished Stainless Steel Door Sill Plates

                  SKU: VKB3Z99132A08C

                  $79.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Crew Cab Side Window Air Deflectors - Smoke

                  Crew Cab Side Window Air Deflectors - Smoke

                  SKU: VFL3Z18246J

                  $79.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Connect SWB Wagon 2014-2023 Side Window Air Deflectors 4-Piece Set

                  Transit Connect SWB Wagon 2014-2023 Side Window Air Deflectors 4-Piece Set

                  SKU: VGT1Z18246A

                  $89.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
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