Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  8.8" Ring and Pinion Installation Kit

                  8.8" Ring and Pinion Installation Kit

                  SKU: M4210C3

                  $170.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Raptor 2017-2019 3.5L EcoBoost 133" Wheelbase Exhaust System Mid-Pipe

                  F-150 Raptor 2017-2019 3.5L EcoBoost 133" Wheelbase Exhaust System Mid-Pipe

                  SKU: M5248F15R133

                  $255.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  Mustang 1979-2004 Front/Rear Spring Kits

                  Mustang 1979-2004 Front/Rear Spring Kits

                  SKU: M5300G

                  $360.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  Mustang 2015-2023 HP Performance Pack Matte Black 19x10.5" Front Wheel

                  Mustang 2015-2023 HP Performance Pack Matte Black 19x10.5" Front Wheel

                  SKU: M1007DC19105MB

                  $360.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  Mustang 1964-1995 HI-Performance Engine Gasket Set

                  Mustang 1964-1995 HI-Performance Engine Gasket Set

                  SKU: M6003A50

                  $175.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  Mustang 2011-2014 Boss 302 Intake Manifold

                  Mustang 2011-2014 Boss 302 Intake Manifold

                  SKU: M9424M50BR

                  $330.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  Ford Cobra 2020-2021 7.3L Gas Engine Valve Cover Kit

                  Ford Cobra 2020-2021 7.3L Gas Engine Valve Cover Kit

                  SKU: M6582SD73

                  $165.00

                  Shipping: More inventory coming soon
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                  Super Duty 2017-2023 Red Tow Hook Pair

                  Super Duty 2017-2023 Red Tow Hook Pair

                  SKU: M18954SDR

                  $195.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  Mustang 2011-2020 5.0L Coyote Roller Finger Follower Kit

                  Mustang 2011-2020 5.0L Coyote Roller Finger Follower Kit

                  SKU: M6564M50

                  $235.00

                  Shipping: More inventory coming soon
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