Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  8.8" Ring and Pinion Installation Kit

                  8.8" Ring and Pinion Installation Kit

                  SKU: M4210C3

                  $170.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 1964-1995 HI-Performance Engine Gasket Set

                  Mustang 1964-1995 HI-Performance Engine Gasket Set

                  SKU: M6003A50

                  $175.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
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                  Super Duty 2017-2023 Red Tow Hook Pair

                  Super Duty 2017-2023 Red Tow Hook Pair

                  SKU: M18954SDR

                  $195.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
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                  Ford Cobra 2020-2021 7.3L Gas Engine Valve Cover Kit

                  Ford Cobra 2020-2021 7.3L Gas Engine Valve Cover Kit

                  SKU: M6582SD73

                  $165.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  2015-20 F-150 EXHAUST TIP - BLACK CHROME

                  2015-20 F-150 EXHAUST TIP - BLACK CHROME

                  SKU: M5260BCT4

                  $175.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
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                  Mustang 1964-1995 351W Oil Pan Reinforcement Rails

                  Mustang 1964-1995 351W Oil Pan Reinforcement Rails

                  SKU: M6674351

                  $155.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
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                  Mustang 2015-2021 Bullitt White Shift Knob

                  Mustang 2015-2021 Bullitt White Shift Knob

                  SKU: M7213M8B

                  $150.00

                  Shipping: More inventory coming soon
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                  F-150 2021-2025 Black Chrome Exhaust Tip

                  F-150 2021-2025 Black Chrome Exhaust Tip

                  SKU: M5260BCT1

                  $175.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
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                  Powered by Ford Classic Fender Badge

                  Powered by Ford Classic Fender Badge

                  SKU: M16098PBF

                  $155.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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