Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Perimeter Plus Vehicle Security System

                  Ford Perimeter Plus Vehicle Security System

                  SKU: ML3Z19A361A

                  $255.00

                  Shipping: Ships by Aug 25
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024-2025 Trailer Brake Control

                  F-150 2024-2025 Trailer Brake Control

                  SKU: RL3Z19H332AA

                  $295.00

                  + $182.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2023+ SUPER DUTY BLACK OVAL KIT - WITH CAMERA

                  2023+ SUPER DUTY BLACK OVAL KIT - WITH CAMERA

                  SKU: M1447SDC3

                  $140.00

                  Shipping: Ships by Aug 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2019-2024 Cargo Cover

                  Edge 2019-2024 Cargo Cover

                  SKU: KT4Z5845440AA

                  $190.00

                  Shipping: Ships by Aug 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 4 Door Rear Door Garage Storage Bags

                  Bronco 2021-2025 4 Door Rear Door Garage Storage Bags

                  SKU: VM2DZ54502H07E

                  $239.00

                  Shipping: Ships by Aug 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Rear Sunvisor, Owner's Manual, Key Fob Cover, Key Cover & Cargo Organizer Kit

                  Rear Sunvisor, Owner's Manual, Key Fob Cover, Key Cover & Cargo Organizer Kit

                  SKU: VM1PZ78115A00B

                  $169.00

                  Shipping: Ships by Aug 25
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2021-2025 3pc All-Weather Floor Liner Trays for Vinyl Floor

                  F-150 SuperCab 2021-2025 3pc All-Weather Floor Liner Trays for Vinyl Floor

                  SKU: ML3Z1813300CA

                  $205.00

                  Shipping: Ships by Aug 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Sport Roll Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 5ft Bed

                  Ranger 2024-2025 Sport Roll Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 5ft Bed

                  SKU: VR1WZ99501A42P

                  $429.00

                  Shipping: Ships by Aug 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Illuminated Door Sill Plates

                  Illuminated Door Sill Plates

                  SKU: VN2DZ99132A08A

                  $260.40

                  Shipping: Ships by Aug 25
                  Pickup: Free at Dealer
                  Add to Cart
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