Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  RIGID® Off-Road Under Body/Rock White Light Kit

                  RIGID® Off-Road Under Body/Rock White Light Kit

                  SKU: M15200RUN

                  $425.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2010-2012 Boss 302S Front Grille

                  Mustang 2010-2012 Boss 302S Front Grille

                  SKU: M8200MBR

                  $425.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Focus-ST/RS 2013-2018 Performance Cold Air Intake Box

                  Focus-ST/RS 2013-2018 Performance Cold Air Intake Box

                  SKU: M9603FSTA

                  $210.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1986-2014 8.8" 3.31 Ring Gear and Pinion

                  Mustang 1986-2014 8.8" 3.31 Ring Gear and Pinion

                  SKU: M420988331

                  $280.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1986-2020 8.8" 3.73 Ring Gear and Pinion

                  Mustang 1986-2020 8.8" 3.73 Ring Gear and Pinion

                  SKU: M420988373

                  $300.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 2003-2004 8.8" Traction-Lok Limited Slip Differential

                  Mustang 2003-2004 8.8" Traction-Lok Limited Slip Differential

                  SKU: M4204F318C

                  $450.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2021 5.0L Coyote/10R80 Transmission High-Torque Mini Starter

                  Mustang 2018-2021 5.0L Coyote/10R80 Transmission High-Torque Mini Starter

                  SKU: M11000C50A

                  $330.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Mustang 2.3L EcoBoost Oil-Air Separator RH

                  Mustang 2.3L EcoBoost Oil-Air Separator RH

                  SKU: M6766A23S

                  $275.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Short Throw Shifter Kit

                  Mustang Short Throw Shifter Kit

                  SKU: M7210M8C

                  $400.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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