Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger SuperCrew 2019-2025 Polished Stainless Steel Door Sill Plates

                  Ranger SuperCrew 2019-2025 Polished Stainless Steel Door Sill Plates

                  SKU: VKB3Z99132A08C

                  $79.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition MAX 2025 Cargo Area Protector with 2nd Row Captain's Chairs

                  Expedition MAX 2025 Cargo Area Protector with 2nd Row Captain's Chairs

                  SKU: SL1Z99112A15EA

                  $590.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition EL 2009-2017 Cargo Area Liner

                  Expedition EL 2009-2017 Cargo Area Liner

                  SKU: 7L1Z6111600BA

                  $130.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025, Air Design® Gloss Shadow Black Rear Bumper Fascia Diffuser Kit

                  Mustang Mach-E 2021-2025, Air Design® Gloss Shadow Black Rear Bumper Fascia Diffuser Kit

                  SKU: VPK9Z17F828A

                  $659.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2022 White Platinum Bed Cap for 6.0' Bed, Paint Code UG - NON-RETURNABLE

                  Ranger 2019-2022 White Platinum Bed Cap for 6.0' Bed, Paint Code UG - NON-RETURNABLE

                  SKU: VLB3Z99501A42BJ

                  $2,809.00

                  + $266.00 Installation
                  F-150 2021-2023 Leer Group Stone Gray CabHigh Sport Bed Cap for 5.5 Bed, Paint Code D1 - NON-RETURNABLE

                  F-150 2021-2023 Leer Group Stone Gray CabHigh Sport Bed Cap for 5.5 Bed, Paint Code D1 - NON-RETURNABLE

                  SKU: VML3Z99501A42BB

                  $4,499.00

                  + $266.00 Installation
                  Maverick 2022-2025 Visco Matte Black Hood Cowl Stripes

                  Maverick 2022-2025 Visco Matte Black Hood Cowl Stripes

                  SKU: VNZ6Z6320000C

                  $129.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCrew 2019-2023 Step Bar Filler Cover, Black

                  Ranger SuperCrew 2019-2023 Step Bar Filler Cover, Black

                  SKU: VKB3Z99279D36A

                  $739.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2025 Envelope Style Cargo Net

                  Mustang 2015-2025 Envelope Style Cargo Net

                  SKU: FR3Z63550A66A

                  $70.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
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