Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty® 2023-2025 Leer Group Star White T/C Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code AZ - NON-RETURNABLE

                  Super Duty® 2023-2025 Leer Group Star White T/C Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code AZ - NON-RETURNABLE

                  SKU: VPC3Z99501A42FF

                  $4,179.00

                  + $266.00 Installation
                  Maverick 2024-2025 Leer Group Azure Gray/Aura Blue Premium Low Profile Bed Cap - NON-RETURNABLE

                  Maverick 2024-2025 Leer Group Azure Gray/Aura Blue Premium Low Profile Bed Cap - NON-RETURNABLE

                  SKU: VPZ6Z99501A42BN

                  $4,599.00

                  + $266.00 Installation
                  Fusion 2013-2020 Matte Black Body Side Stripe Kit

                  Fusion 2013-2020 Matte Black Body Side Stripe Kit

                  SKU: VFS7Z6320000A

                  $99.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Air Design® Fender Flares

                  Bronco 4Dr 2021-2025 Air Design® Fender Flares

                  SKU: VM2DZ16268C

                  $829.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Aeroskin® Hood Protector, Chrome by Husky Liners®

                  Ranger 2024-2025 Aeroskin® Hood Protector, Chrome by Husky Liners®

                  SKU: VR1WZ16C900B

                  $189.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 Side Window Air Deflectors

                  Mustang Mach-E 2021-2025 Side Window Air Deflectors

                  SKU: VMK9Z18246A

                  $89.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Putco® Black Platinum Stainless Steel Tailgate Lettering For Vehicles w/o Tailgate Applique

                  Super Duty 2023-2025 Putco® Black Platinum Stainless Steel Tailgate Lettering For Vehicles w/o Tailgate Applique

                  SKU: VPC3Z9942528A

                  $79.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 TAG Cactus Gray SnugTop Sport Bed Cap, Paint Code NE - NON-RETURNABLE

                  Maverick 2022-2025 TAG Cactus Gray SnugTop Sport Bed Cap, Paint Code NE - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AH

                  $4,499.00

                  + $266.00 Installation
                  F-150 2009-2010 Trailer Hitch Wiring Harness w/ Reverse Park Aid

                  F-150 2009-2010 Trailer Hitch Wiring Harness w/ Reverse Park Aid

                  SKU: 9L3Z15A416B

                  $105.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
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