Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2023-2026 Putco® Stainless Steel Door Sill Plates 4pc Kit

                  Super Duty 2023-2026 Putco® Stainless Steel Door Sill Plates 4pc Kit

                  SKU: VPC3Z99132A08D

                  $139.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Covercraft Carhartt Rear Protective Seat Covers in Pebble Grey

                  Bronco 4Dr 2021-2025 Covercraft Carhartt Rear Protective Seat Covers in Pebble Grey

                  SKU: VM2DZ1863812AC

                  $299.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  EcoSport 2018-2022 Cargo Area Liner

                  EcoSport 2018-2022 Cargo Area Liner

                  SKU: GN1Z7413042B

                  $215.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Cargo Management System - Rails and Cleat Tie Down Kit

                  Ranger 2024-2025 Cargo Management System - Rails and Cleat Tie Down Kit

                  SKU: R1WZ9955200A

                  $445.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT500 2020-2022 Outdoor Large Wing Full Vehicle Cover Black with White Print

                  Mustang GT500 2020-2022 Outdoor Large Wing Full Vehicle Cover Black with White Print

                  SKU: VLR3Z19A412P

                  $429.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Hard Folding Over the Bedrails Truck Bed Cover by RealTruck Advantage® for 6.75' Bed

                  Super Duty 2023-2026 Hard Folding Over the Bedrails Truck Bed Cover by RealTruck Advantage® for 6.75' Bed

                  SKU: VPC3Z99501A42E

                  $1,359.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2008-2014 TruXedo Soft Roll Up Tonneau Cover for 5.5' Styleside Bed

                  F-150 2008-2014 TruXedo Soft Roll Up Tonneau Cover for 5.5' Styleside Bed

                  SKU: V9L3Z99501A42DA

                  $419.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Gatorback Chrome Splash Guards Front Pair

                  F-150 2021-2025 Gatorback Chrome Splash Guards Front Pair

                  SKU: VML3Z16A550AB

                  $319.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Sport Roll Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 5.0' Bed

                  Ranger 2019-2023 Sport Roll Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 5.0' Bed

                  SKU: VKB3Z99501A42JB

                  $419.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
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