Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2024-2025 Air Design® Matte Black Front Fender Vent Exterior Trim

                  Ranger 2024-2025 Air Design® Matte Black Front Fender Vent Exterior Trim

                  SKU: VR1WZ16228A

                  $209.00

                  Ranger SuperCab 2019-2023 Black Textured Door Sill & Rocker Panel Armor

                  Ranger SuperCab 2019-2023 Black Textured Door Sill & Rocker Panel Armor

                  SKU: VKB3Z1613208A

                  $249.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Console Vault® In-Vehicle Safe for use with Captain's Chairs

                  Ranger 2024-2025 Console Vault® In-Vehicle Safe for use with Captain's Chairs

                  SKU: VR1WZ9906202A

                  $349.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025, Molded Splash Guard, Front, for Raptor

                  Ranger 2024-2025, Molded Splash Guard, Front, for Raptor

                  SKU: R1WZ16A550CA

                  $90.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Chrome Plated Wheel Locks for Exposed Lugs

                  Chrome Plated Wheel Locks for Exposed Lugs

                  SKU: DM5Z1A043A

                  $70.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Ash Cup Coin Holder with Lighter Element

                  Ash Cup Coin Holder with Lighter Element

                  SKU: ML3Z2504810AA

                  $75.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Speed Stripes

                  Ranger 2024-2025 Speed Stripes

                  SKU: VR1WZ6320000A

                  $209.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Spare Tire Lock

                  Spare Tire Lock

                  SKU: RAMZ1A380A

                  $65.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2023 Pivot Side Storage Box, RH Passenger Side by RealTruck Advantage®

                  Ranger 2023 Pivot Side Storage Box, RH Passenger Side by RealTruck Advantage®

                  SKU: VPB3Z17N004B

                  $229.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
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