Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2024-2025 Bed Extender

                  Ranger 2024-2025 Bed Extender

                  SKU: VR1WZ99286A40A

                  $389.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Front Splash Guards

                  Ranger 2019-2023 Front Splash Guards

                  SKU: KB3Z16A550AB

                  $60.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Perimeter Plus Vehicle Security System

                  Ford Perimeter Plus Vehicle Security System

                  SKU: KN1Z19A361A

                  $255.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCrew 2019-2025 Polished Stainless Steel Door Sill Plates

                  Ranger SuperCrew 2019-2025 Polished Stainless Steel Door Sill Plates

                  SKU: VKB3Z99132A08C

                  $79.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Black Tailgate Bed Liner

                  Ranger 2019-2023 Black Tailgate Bed Liner

                  SKU: KB3Z99000A38CA

                  $80.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Hitch-Mounted LongArm Bed Extender

                  Yakima Hitch-Mounted LongArm Bed Extender

                  SKU: VKB3Z99286A40D

                  $279.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Rear Splash Guards

                  Ranger 2019-2023 Rear Splash Guards

                  SKU: KB3Z16A550BB

                  $60.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Off-Road Pair of Recovery Boards

                  Off-Road Pair of Recovery Boards

                  SKU: M1820FPRB

                  $265.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 2.3L Air/Oil Separator

                  Bronco 2021-2023 2.3L Air/Oil Separator

                  SKU: M6766B23

                  $305.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
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