Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2021 IRS Super 8.8" Ring and Pinion Set - 3.73 Ratio

                  Mustang 2015-2021 IRS Super 8.8" Ring and Pinion Set - 3.73 Ratio

                  SKU: M420988373A

                  $295.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING LOGO DIE-CAST VALVE COVERS POLISHED

                  FORD RACING LOGO DIE-CAST VALVE COVERS POLISHED

                  SKU: 302001

                  $235.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Black Stainless Steel Slim Line License Plate Frame

                  Ford Performance Black Stainless Steel Slim Line License Plate Frame

                  SKU: M1828SSB

                  $35.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-1995 460 Engine Swap Oil Pan Kit

                  Mustang 1979-1995 460 Engine Swap Oil Pan Kit

                  SKU: M6675A460

                  $320.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2018 5.0 Coyote Style Road Race Oil Pump Pick Up Tube

                  Mustang 2011-2018 5.0 Coyote Style Road Race Oil Pump Pick Up Tube

                  SKU: M6622M50RR

                  $215.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1973 Manual Transmission Flywheel Billet Steel 184T

                  Mustang 1964-1973 Manual Transmission Flywheel Billet Steel 184T

                  SKU: M6375N427

                  $445.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Tubular Rear Lower Control Arm Kit - Urethane Bushings

                  Mustang 2005-2014 Tubular Rear Lower Control Arm Kit - Urethane Bushings

                  SKU: M5649R1

                  $245.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Chrome Breather Cap with Ford Racing Logo

                  Chrome Breather Cap with Ford Racing Logo

                  SKU: M6766FRNVCH

                  $28.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Lightweight Tubular Front Bumper

                  Mustang 2005-2014 Lightweight Tubular Front Bumper

                  SKU: M17757MB

                  $390.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
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