Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2018-2020 5.2L GEN 2 Water Pump Kit

                  Mustang 2018-2020 5.2L GEN 2 Water Pump Kit

                  SKU: M8501M52A

                  $280.00

                  Shipping: Ships by Jun 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1985-1995 Hydraulic Roller Cam Lifters

                  Mustang 1985-1995 Hydraulic Roller Cam Lifters

                  SKU: M6500R302

                  $395.00

                  Shipping: Ships by Jun 3
                  Pickup: Free at Dealer
                  Add to Cart
                  EcoBoost Black and Silver Emblems/Badges

                  EcoBoost Black and Silver Emblems/Badges

                  SKU: M1447EBBLK

                  $45.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2005-2010 High Lift Hot Rod Cam Set

                  Mustang GT 2005-2010 High Lift Hot Rod Cam Set

                  SKU: M65503V

                  $1,160.00

                  Shipping: Ships by Jun 3
                  Pickup: Free at Dealer
                  Add to Cart
                  D347SR7 SPEC ENGINE KIT UPGRADE

                  D347SR7 SPEC ENGINE KIT UPGRADE

                  SKU: M9000347SR7KITU

                  $8,920.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2010 4.6L 3V Performance Intake Manifold

                  Mustang 2005-2010 4.6L 3V Performance Intake Manifold

                  SKU: M9424463V

                  $935.00

                  Shipping: Ships by Jun 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2017 5.0L Coyote Cold Spark Plug Set

                  Mustang 2011-2017 5.0L Coyote Cold Spark Plug Set

                  SKU: M12405M50

                  $27.00

                  Shipping: Ships by Jun 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2022 Supercharger Coil Cover Kit

                  Mustang 2018-2022 Supercharger Coil Cover Kit

                  SKU: M9608M50SC

                  $225.00

                  Shipping: Ships by Jun 3
                  Pickup: Free at Dealer
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                  Mustang 1986-2014 8.8" Axle Girdle Cover Kit

                  Mustang 1986-2014 8.8" Axle Girdle Cover Kit

                  SKU: M4033G2

                  $300.00

                  Shipping: Ships by Jun 3
                  Pickup: Free at Dealer
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