Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mobile-Ease Advanced Hands Free System

                  Mobile-Ease Advanced Hands Free System

                  SKU: 7L2Z19G399A

                  $520.00

                  + $14.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Gloss Black Hood Louver

                  Mustang 2018-2023 Air Design® Gloss Black Hood Louver

                  SKU: VJR3Z16C630D

                  $269.00

                  Shipping: Ships by Jun 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2021-2023 Grey & Orange Full Vehicle Cover for High Wing Models

                  Mustang 2021-2023 Grey & Orange Full Vehicle Cover for High Wing Models

                  SKU: VMR3Z19A412H

                  $299.00

                  Shipping: Ships by Jun 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Ash Cup Coin Holder Kit

                  Ash Cup Coin Holder Kit

                  SKU: AL3Z7804788AA

                  $35.00

                  Shipping: Ships by Jun 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Coverking® Dark Blue Full Vehicle Outdoor Cover for Dark Horse with Handling Pack, Pedestal/High Spoiler

                  Mustang 2024-2025 Coverking® Dark Blue Full Vehicle Outdoor Cover for Dark Horse with Handling Pack, Pedestal/High Spoiler

                  SKU: VRR3Z19A412P

                  $589.00

                  Shipping: Ships by Jun 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Vapor Blue Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Vapor Blue Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AK

                  $359.00

                  Shipping: Ships by Jun 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT500 2020-2022 Blue Full Car Cover for Standard Spoiler Models

                  Mustang GT500 2020-2022 Blue Full Car Cover for Standard Spoiler Models

                  SKU: VLR3Z19A412B

                  $299.00

                  Shipping: Ships by Jun 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Dark Matter Gray Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Dark Matter Gray Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AJ

                  $359.00

                  Shipping: Ships by Jun 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Coverking® Gray Full Vehicle Outdoor Cover for EcoBoost & GT Coupe, Low Spoiler

                  Mustang 2024-2025 Coverking® Gray Full Vehicle Outdoor Cover for EcoBoost & GT Coupe, Low Spoiler

                  SKU: VRR3Z19A412K

                  $589.00

                  Shipping: Ships by Jun 17
                  Pickup: Free at Dealer
                  Add to Cart
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