Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2022-2023 Air Design® Eruption Green Side Scoop

                  Mustang 2022-2023 Air Design® Eruption Green Side Scoop

                  SKU: VKR3Z63279D36AF

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Oxford White Side Quarter Panel Scoop

                  Mustang 2018-2023 Air Design® Oxford White Side Quarter Panel Scoop

                  SKU: VJR3Z63279D36CJ

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Iconic Silver Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Iconic Silver Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AE

                  $359.00

                  Shipping: Ships by Jul 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Over-the-Top Graphics - Black/Red for Ecoboost

                  Mustang 2024-2025 Over-the-Top Graphics - Black/Red for Ecoboost

                  SKU: PR3Z5420000GA

                  $460.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2020-2023 Air Design® Lucid Red Side Quarter Panel Scoop

                  Mustang 2020-2023 Air Design® Lucid Red Side Quarter Panel Scoop

                  SKU: VLR3Z63279D36AD

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2013-2014 Boss/Cal Special Rear Lower Fascia

                  Mustang 2013-2014 Boss/Cal Special Rear Lower Fascia

                  SKU: DR3Z17F828BA

                  $190.00

                  Shipping: Ships by Jul 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Keyless Entry Keypad

                  Keyless Entry Keypad

                  SKU: SK4Z14A626A

                  $150.00

                  + $56.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Coverking® Full Vehicle Indoor Cover for GT Coupe with Performance Pack Pedestal/High Spoiler and Retro Grille

                  Mustang 2024-2025 Coverking® Full Vehicle Indoor Cover for GT Coupe with Performance Pack Pedestal/High Spoiler and Retro Grille

                  SKU: VRR3Z19A412E

                  $589.00

                  Shipping: Ships by Jul 13
                  Pickup: Free at Dealer
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                  Mustang 2024-2025 Black Cargo Area Protector For Vehicles without Subwoofer

                  Mustang 2024-2025 Black Cargo Area Protector For Vehicles without Subwoofer

                  SKU: PR3Z7811600BA

                  $170.00

                  Shipping: Ships by Jul 13
                  Pickup: Free at Dealer
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