Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  MUSTANG 5.0L ENGINE OIL COOLER KIT

                  MUSTANG 5.0L ENGINE OIL COOLER KIT

                  SKU: M6642M50D

                  $770.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 2019-2020 Adjustable Strut Mount Kit

                  Mustang 2019-2020 Adjustable Strut Mount Kit

                  SKU: KR3Z3D008A

                  $540.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Mustang GT 2005-2010 High Lift Hot Rod Cam Set

                  Mustang GT 2005-2010 High Lift Hot Rod Cam Set

                  SKU: M65503V

                  $1,160.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Mustang Coupe 2019-2023 California Special Full Car Cover

                  Mustang Coupe 2019-2023 California Special Full Car Cover

                  SKU: VKR3Z19A412C

                  $559.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  COBRA JET 50TH ANNIVERSARY FRONT WHEEL

                  COBRA JET 50TH ANNIVERSARY FRONT WHEEL

                  SKU: M1007CJ50F

                  $700.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  BOSS 302 ENGINE BLOCK

                  BOSS 302 ENGINE BLOCK

                  SKU: M6010BOSS302

                  $2,500.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1996-2004 4.6L 4V Head Changing Kit

                  Mustang 1996-2004 4.6L 4V Head Changing Kit

                  SKU: M6067T46

                  $205.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  FORD RACING SLANT EDGE AIR CLEANER BLACK/RED

                  FORD RACING SLANT EDGE AIR CLEANER BLACK/RED

                  SKU: 302385

                  $235.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Mustang 2024-2025 Air Design® Gloss Black Roof Spoiler

                  Mustang 2024-2025 Air Design® Gloss Black Roof Spoiler

                  SKU: VPR3Z6344210B

                  $369.00

                  Shipping: Ships by May 6
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