Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang GT Coupe 2005-2014 Sway Bar Kit

Mustang GT Coupe 2005-2014 Sway Bar Kit

SKU: M5490A

$535.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Mustang 2011-2020 5.0L Coyote Timing/Front Cover and Cam Cover Kit

Mustang 2011-2020 5.0L Coyote Timing/Front Cover and Cam Cover Kit

SKU: M6580M50

$475.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Mustang 2018-2023 EcoBoost Perf Calibration

Mustang 2018-2023 EcoBoost Perf Calibration

SKU: M9603M4CA

$935.00

Shipping: Ships by Jul 5

Pickup: Free at Dealer

Add to Cart

HI-PERFORMANCE DUAL FUEL PUMP KIT

HI-PERFORMANCE DUAL FUEL PUMP KIT

SKU: M9407M52SC

$220.00

Shipping: Ships by Jul 5

Pickup: Free at Dealer

Add to Cart

Mustang GT 2005-2014 Coupe Assembled Handling Pack

Mustang GT 2005-2014 Coupe Assembled Handling Pack

SKU: MFR3AMGTA

$2,120.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

ARB Dual Portable Air Compressor

ARB Dual Portable Air Compressor

SKU: M1830DAC

$975.00

Shipping: Ships by Jul 5

Pickup: Free at Dealer

Add to Cart

Mustang 2018-2023 Ford Performance Clear Tail Lamp Kit

Mustang 2018-2023 Ford Performance Clear Tail Lamp Kit

SKU: M13504MC

$900.00

Shipping: Ships by Jul 5

Pickup: Free at Dealer

Add to Cart

Mustang 2011-2014 5.0L Coyote Gen 1 Engine Cover Kit

Mustang 2011-2014 5.0L Coyote Gen 1 Engine Cover Kit

SKU: M9680M50

$235.00

Shipping: Ships by Jul 5

Pickup: Free at Dealer

Add to Cart

Mustang GT 2015-2017 5.0L Cat-Back Touring Exhaust System with Black Chrome Tips

Mustang GT 2015-2017 5.0L Cat-Back Touring Exhaust System with Black Chrome Tips

SKU: M5200M8TB

$1,860.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

...

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